Support that stays organized.
Ticket panels, claims, staff handoffs, notes, transcripts, and SLA tools keep support moving from open to resolved.
/tickets/ticket sla YOUR SERVER. UNDER CONTROL.
Discord,
in order.
Give your community room to grow.
Pristine brings support, moderation, and staff tools together—right inside Discord.
BUILT FOR DISCORDSLASH COMMANDS
# support-ticket WORKFLOW PREVIEW
Pristine APPEvery conversation.
A little structure goes a long way.
TICKET SUPPORT
Every conversation.
A clear next step.
Claim a ticket, bring in the right staff, and keep the handoff moving.
01 Claim02 Support03 Close
/claim/handoff/closeSupport with context
/ticket statsTICKET SUPPORTSTAFF INSIGHTSMODERATIONCOMMUNITY TOOLS
01 / THE TOOLKIT
Less busywork.
More community.
From the first support request to the next community milestone, keep the everyday work in one place.
See your staff’s impact.
Explore ticket stats, compare staff, track streaks, set goals, and review leaderboards.
/ticket leaderboardKeep the boundaries clear.
Warnings, timeouts, bans, moderation cases, channel controls, AI moderation, and anti-raid tools.
/moderation/antiraidMake participation count.
Invite tracking, message activity, role panels, polls, and giveaways give members more ways to take part.
/leaderboard/giveaway createBuild your team.
Staff application panels and role settings help organize applications, acceptance, and access.
/staffapps setupKeep a way back.
Server saves, ticket backups, and recovery tools support maintenance when your setup changes.
/recovery/ticket backup02 / COMMAND REFERENCE
The right tool.
One slash away.
Browse Pristine’s command groups. For exact options and access requirements, use /help in your server.
/invitesCommunity activity/inviterCommunity activity/invitedCommunity activity/messagesCommunity activity/leaderboardCommunity activity/rolepanelCommunity activity/activity inviteinfoCommunity activity/activity addinvitesCommunity activity/activity removeinvitesCommunity activity/activity clearinvitesCommunity activity/activity addmessagesCommunity activity/activity removemessagesCommunity activityAdministrative commands require appropriate server access. Some features need configuration before use.
Open the full command documentation →03 / GET SET UP
A clear start.
A calmer server.
Add Pristine to your server, then start with its built-in setup tools.
Add to ServerOpen the setup hub
Add the bot through Discord, then run /setup to configure the server and set your staff role.
Prepare your support flow
Configure ticket panels, a transcript channel, and the permissions needed to manage channels and roles.
Check what’s ready
Use /health and /diagnostics to review your setup. Configure moderation and anti-raid logging for the tools you use.
Keep help close
Open /help for command usage, options, and access. Review /privacy policy for the bot’s data handling.
GOOD TO KNOW
A few useful details.
Does this website manage my Discord server?
This public page introduces Pristine. Sign in to the dashboard to manage your bot. Use the dashboard to manage command availability, custom responses, and supported server settings, or configure the bot inside Discord.
Where do I find the command options?
Run /help in Discord, choose a category, and select a command. Pristine shows its usage and access requirements.
Does Pristine support text commands?
The bot contains text-command support, but availability depends on the server’s prefix mode. Slash commands are the recommended starting point.
What permissions does the bot need?
Permissions depend on the enabled features. Tickets need channel management; role and verification features need role management; timeouts need permission to moderate members. Use /setup to review the server checklist.